Dell Chat
Except for the wait time, I really like chat as a form of technical support. I don't have to try to figure out what the guy is saying to me in a thick Indian accent. I don't have to try and find links while they sound it out for me. It's instant, allows for feedback, and gives me direct connection to links.
Pretty cool.
Found out we needed to purchase a SATA data cable, so we went to Mircocenter and got that, some cans of air ($19 for cans of air? <sheesh>), and all four Age of Empire games for $10. Pretty cool.
And now Brittany's computer has twice the hard drive space.
~Luke Holzmann
Your Media Production Mentor
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